Privacy Policy

Personal information is handled for purposes connected with providing and managing the casino service. The information may be used to create and maintain an account, process transactions, provide access to available features, communicate with players and respond to questions or complaints.

• Running, maintaining and improving the website and account services.
• Confirming identity, age, account ownership and other eligibility requirements.
• Completing security, anti-fraud, anti-money-laundering and other risk checks in general accordance with applicable requirements.
• Processing deposits, withdrawals and other account transactions through relevant service providers.
• Providing customer support, investigating issues and keeping records of communications.
• Detecting, preventing and investigating suspicious, unlawful or unauthorised activity.
• Meeting legal, regulatory, tax, accounting and other compliance obligations that apply to the service.
• Sending service messages, account notices, security alerts and other operational communications.
• Sending marketing communications where permitted and where the player has provided consent or marketing is otherwise allowed.

Information may also be used to create aggregated or de-identified reports. These reports are designed not to identify an individual player and may help with security, service performance, website development and general business analysis. Personal information will not be used for a purpose unrelated to the account or the operation of the service unless there is a lawful basis to do so or the player has been informed where required.

Sharing information

Information may be shared where reasonably necessary to provide the service, protect players and the website, process transactions, complete verification or meet legal obligations. This may include sharing relevant information with payment providers, identity and verification services, technology and hosting providers, customer support services, professional advisers, fraud prevention services and authorities or other parties where disclosure is required or permitted.

Service providers may process information on behalf of the website and may operate in Australia or another country. Where information is transferred or accessed internationally, reasonable steps may be taken to support its security and lawful handling. Players should understand that privacy protections in another country may differ from those in Australia.

Depending on the circumstances and applicable privacy requirements, players may have rights relating to the personal information held about them. These rights may be subject to identity checks, legal exceptions, technical limitations or obligations to retain particular records.

• Access personal information held about you and request an explanation of how it is used.
• Ask for inaccurate, incomplete or out-of-date information to be corrected.
• Request deletion of personal information where it is no longer required or where deletion is otherwise available. Some information cannot be deleted while it is needed for legal, security, dispute or record-keeping purposes.
• Withdraw consent to marketing communications at any time. Marketing messages may include an unsubscribe option, and players can also contact support to update their preferences.
• Ask questions or raise a concern about the handling of personal information.

To exercise these rights, request access, ask for correction or deletion, or withdraw consent to marketing, contact support@jackpotjill-casino.win. Please explain the request clearly and include enough information for the relevant account to be identified. For security, additional information may be requested to confirm identity before a request is completed. If a request cannot be fulfilled in full, the reason may be explained where permitted.

Players should avoid sending unnecessary sensitive information in an initial message. The site may use information supplied in a privacy request only to assess, verify and respond to that request, subject to applicable obligations and the need to protect the account and other people’s information.

Updates to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The latest version will be made available on the website, with the date or other indication of the update where appropriate. Players should review this page periodically. Continued use of the website after an update may indicate acceptance of the revised information, where permitted.